IT operating model for Digital

Transform legacy to a new operating model, enabling efficient “cloud-based” services delivery regarding business requirements


  • Renew roles and responsibilities for all stakeholders

    Define and implement new roles for key actors of cloud ecosystem, internal and external, to maximize operating model efficiency, and organize relevant governance
  • Optimize sourcing and contract management

    Enable sourcing efficiency, to continuously optimize portfolio of providers in the cloud ecosystem
  • Optimize financial model

    Find right balance between costs and chargeback model, to maintain financial efficiency
  • Manage Skills and competencies transformation

    Define and manage transformation path to adjust skills and competencies with the new operating model